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Business Performance Consulting
Products and Services
Communicating Professionally through E-MAIL
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Clear, well-organized e-mails and written communications get better results.
They also reflect the strengths of the individual as well as the organization.
When written well, they demonstrate professionalism, a team spirit and produce quality results.
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- Learn how to structure e-mails to gain attention and get results
- Identify common problems with e-mail communication
- Review basic writing skills including grammar, clarity and fact vs. opinions
- Editing and proofreading for consistent quality
- Recognize how to adjust writing style to meet your audience needs
- Avoid common e-mail traps
- Receive feedback on writing style
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Who Should Attend
Anyone who could benefit from improving e-mail communication
Duration
One Day
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B E N E F I T S
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For the Individual
- Enhanced skill in creating clear, concise e-mails that receive responses
- Greater efficiency in getting results through e-mail communication
- More effective use of language and grammatical structure
- Reduced miscommunication and misunderstanding through written communication
For the Organization
- Skilled writers who can communicate more clearly and influence others
- Enhanced professional image in communication with customers and external stakeholders
- Establishing a standard for effective internal and external communication
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